Privacy & Cookies

Privacy Policy Overview

This Privacy Policy sets out how The Paula Bolton Collection Ltd ("Paula Bolton", "the company", "we", "our", "us") collects, uses and protects any information that you provide to the company through your use of this website, including purchasing a product, signing up to receive marketing material or other enquiries.

The Paula Bolton Collection Ltd is a company incorporated in England and our company number is 0459 1897. We are a data controller registered with the Information Commissioner.

We may update and change our Privacy Policy from time to time. We will notify you of any significant changes but recommend you review this Privacy Policy regularly to ensure that you are fully aware of how and why we are using your information.

This website is not intended for children and we do not knowingly collect data relating to children.

 1. Collection of personal information

 You may provide personal information to us in a number of ways, such as:

  •  Making a purchase through our website
  •  Request marketing/promotional material
  •  Correspondence with us by post, phone, email or otherwise

 The types of personal information you provide to us may include:

  •  Contact information (such as name, postal address, email address and mobile or other phone number)
  • Shipping and billing information (such as delivery address, and billing address)

We do not collect any financial information. Your financial information is encrypted by secure payment providers (Credit Call and PayPal) who process payments.

As you interact with our website, we may automatically collect Usage Data and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

 2. How we use your personal data

 We collect your information to enable us:

  • To perform our contract with you.This includes processing your order, taking your payment and providing you with customer support.
  • To carry out our legitimate business interests.This includes distributing marketing material, communications about upcoming events and promotions and also for internal research and development purposes.
  • Comply with a legal or regulatory obligation

 If we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

 3. With whom we share your personal information

The Company will not give or sell your personal details to a third party organisation. 

In the unlikely event that our business assets are sold or purchased by another company, our data records will be sold too as part of our business

4. How we secure your personal information

While no website can guarantee perfect security, we have implemented and maintain appropriate physical, administrative, technical and organisational measures to protect your personal information against unauthorised or unlawful access, use or disclosure.

5. How long we keep your information

We only keep your information for as long as required to complete our contractual obligation with you, for the purposes outlined in this policy and for any legal or audit purposes for which we are obliged to keep the information. We will securely delete your information when it is no longer required for these purposes, in line with our company policies.

 6. Your rights

 Your rights over how your personal information is used include:

  • The right to access. You are able to request a copy of information that we hold about you
  • The right to correction and deletion. This includes the correction, amending or updating of information you have given us or the request to delete such information.
  • The right to restriction of processing and objection. You can request the restriction of the processing of your personal information, when you indicate that the information is inaccurate, or where you have requested the deletion of your information or when you have objected to the processing of your information.
  • The right to data portability. You can ask us to pass the information we hold on you to a third party in machine readable format. 

To exercise any of your rights, please contact us per the contact details provided below.

If you have any complaints, you can contact us (see details below) and we'll do our utmost to resolve matters. If, after contacting us, you feel your complaint has not been dealt with satisfactorily, the supervisory authority for data protection in the UK is the Information Commissioner's Office (ICO) which you can contact on 0303 123 1113 or via their website at

 7. Contact us

 If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, please contact us by email at or telephone on: +44 (0) 1372 741631 You also may write to:

The Paula Bolton Collection Ltd

12 Christ Church Place, Christ Church Mount,


United Kingcom KT19 8RS